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Frequently Asked Questions
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What is the minimum age for your ‘adult’ cooking classes?The minimum age of 14 to attend our adult classes. Adult classes do not note the age range. In order to make this a pleasant learning experience for all students, and due to liability issues, no young children or babies are allowed to accompany you in class or wait for you in a separate room at Doughmen Kitchen.
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What is your cancellation policy?We will gladly refund your class fee as long as your request is made prior than 21 days to the class start time (28 days for groups of 6 or more). If you discover that you are unable to attend class within the 21 days prior, we encourage you to find a substitute to take your place. We appreciate knowing who that substitute is so our name tags are correct. Please understand that no exceptions can be made to our cancellation policy. We purchase products based on class count and our instructors are paid base on the student count prior to the start time of the class so that they can shop and plan for class appropriately. There is a minimum number of students required in order for a class to occur. We reserve the right to cancel a class for any reason, at any time, in which case you will receive a full refund.
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What if I want to sit with my friends during a class or event?At the time of your reservation, please let us know if you are with another party so that we can seat you together. This can be done by adding the details in the ‘Information or Comments’ box on your online registration.
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What should I wear to cooking classes?Our hands-on classes require comfortable clothing and kitchen-safe shoes that does not obstruct or interfere with your safety. Use your own judgement. Due to liability reasons long hair should be secured or netted. We have aprons for your use in Doughmen Kitchen.
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Can I bring a friend/mother/child/husband/grandparent to just sit in the back and watch?We would be happy to register additional people in a class, assuming there are spaces available. However, it will not be possible to sit in the back and just watch a class or event. In order to make this a pleasant learning experience for all students, and due to liability issues, no young children or babies are allowed to accompany you in class or wait for you in a separate room at Doughmen Kitchen.
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Will I be cooking in the class?YES! These are full hands-on classes. Hands-On classes involve hands-on participation by students. Instructors teach techniques and recipes, then students grab an apron and head to cooking stations to try it themselves. Students should wear kitchen-safe clothing and shoes. Usually the student will be involved in multiple cooking processes.
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What will I get to taste during a cooking class?You will be tasting everything that is cooked or made during class. If it is a dinner or lunch menu then you will be seated for it.
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Do you offer any discount if I sign up for multiple classes?We do not offer any discounts for multiple class registrations. Our classes are priced to reflect the ingredients used in the class. We use high quality ingredients sourced locally(if available) and premium organic products.
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Can I bring my own food or alcoholic beverages to classes and events?You can bring your beverage of choice to class. We are happy to work with you and your needs for special dietary restrictions, special bar requests, etc. with advance notice.
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What if inclement weather is forecasted and I have a cooking class to attend?We will make a determination no later than 2 hours prior to a class. In the event of a cancellation of a class due to inclement weather, we will make every attempt to notify you by phone or email using the information you provided to us upon registration. PLEASE NOTE THAT IF YOU DON’T GIVE US A NUMBER WHERE WE CAN REACH YOU QUICKLY, YOU WILL NOT GET THE INFORMATION VIA PHONE. We have the capability to email everyone in the class with a single email so it is likely that this is the method we will use first to notify you. PLEASE NOTE THAT WE WILL BE USING THE EMAIL THAT YOU GAVE US TO OPEN AN ACCOUNT BEFORE REGISTRATION. We encourage you to check your email. If we do choose to notify everyone via phone and we are not able to speak with you in person, we will leave a message. We will assume that you listen to your phone messages on a regular basis. We encourage you to call us if you are in doubt. Unless you hear from us either via the phone number or email provided to us at registration, the class will be held.
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What payments do you accept?We accept Master Card, Discover, Visa, Amex, and Apple Pay.
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